Hull & East Yorkshire
A leak in a rental is a repair, a tenant problem and a possible damp complaint all at once. We deal with the water and give you the paperwork that protects you afterwards.
Social landlords in England have had to meet Awaab's Law time limits for investigating and fixing damp and mould hazards since 27 October 2025, and the rules for private rentals are tightening too. A leak that isn't dried properly becomes the damp and mould complaint six months later. A drying record showing the property was dry before redecoration is your best defence.
A lot of Hull's private rented homes are Victorian and Edwardian terraces, some converted to flats or shared houses. Solid walls, suspended timber floors and flats stacked above each other mean water travels further and dries more slowly. In a converted house, a leak in the top flat can reach three sets of tenants. We trace it through every affected unit, not just the one that reported it.
Void periods over winter are when frozen pipes do the most damage, because nobody notices for days. Keep the heating on a low frost setting or have the system drained down, and make sure your agent knows where the stopcock is. Some landlord policies have conditions about unoccupied properties, so check yours.
Landlord buildings policies usually cover escape of water and flood, and many include loss of rent or alternative accommodation for the tenant. Your tenant's belongings are their contents insurer's problem, not yours. Letting agents managing on your behalf can instruct us directly, see letting agents.
Our water damage cost estimator gives a price range for the job and shows who usually pays for what, whether you own, let or rent.
Mould starts growing within 24 to 48 hours of a leak. The sooner drying starts, the less damage and the lower the cost.
Call 01482 736003The landlord's buildings insurance normally covers the building and its repair. The tenant's contents insurance covers their belongings. If the tenant caused it, the insurer may look to recover costs.
Often, if part of the home is dry and usable. If not, check whether your policy includes loss of rent or alternative accommodation.
Keep a record showing the leak was dealt with quickly and the property was dry before redecoration. Our readings and photos give you that.
Yes. Agents can instruct us directly, arrange access and receive the reports on your behalf.
Ring us, day or night.