Hull & East Yorkshire
The puddle in front of the washing machine is usually the smallest part of it. The water under the kitchen units, the flooring and the wall behind is what needs finding and drying.
In a lot of Hull terraces the kitchen sits in the back extension, often on a solid concrete floor. Water from an appliance runs under the units, soaks the chipboard plinths and carcasses, and wicks into the bottom of the walls. On suspended timber floors it goes straight into the void. Either way, what you can see stops at the kickboard.
We pull the plinths, take readings under the units and along the walls, and lift flooring where it's trapped water. Swollen chipboard doesn't recover, so it's photographed for your insurer before it's replaced.
A sudden appliance leak is normally an escape of water claim. A slow drip from a worn seal that has rotted the floor over months may be treated as wear and tear. The sooner you find and deal with it, the easier the claim. See what home insurance covers.
To see what a leak like this usually costs to put right, and what you'd pay after your excess, use our water damage cost estimator.
Mould starts growing within 24 to 48 hours of a leak. The sooner drying starts, the less damage and the lower the cost.
Call 01482 736003Switch it off at a dry, safe socket or at the consumer unit, then close the isolation valve on its supply pipe. If there isn't one, turn off the stopcock.
Not usually. We remove the plinths and sometimes a base unit to get air and readings underneath. Units with swollen chipboard may need replacing, which is normally part of the claim.
A sudden leak usually falls under escape of water. The faulty appliance itself is often not covered, but the damage the water caused normally is.
Drying under units usually takes several days to a week or two, depending on the floor. We try to keep a sink and cooker usable where we can.
Ring us and we'll find where the water went.