Hull & East Yorkshire
Whether a wet carpet can be saved depends on what the water was and how quickly it's dealt with. Clean water caught early, often yes. Flood water in Hull, almost never.
Drying a carpet on top of a wet floor is the common mistake. The carpet dries, the floor doesn't, and the smell and mould come back from underneath.
Take photos, including a close-up of the carpet edge and the underlay if you can see it. Lift furniture off the wet carpet onto blocks or foil so the legs don't stain it. Don't use a household vacuum on standing water, and don't lay towels down and leave them.
Carpets are usually part of contents cover, though some policies treat fitted carpets as buildings. If a carpet has to go, photograph it and keep a sample until the loss adjuster says otherwise. Our claim pack has a room-by-room list for this.
For what drying and the repairs after it usually cost, and what insurance tends to pay, see our water damage cost guide.
Mould starts growing within 24 to 48 hours of a leak. The sooner drying starts, the less damage and the lower the cost.
Call 01482 736003If the water was clean and drying starts within a day or two, usually yes. Carpet soaked by flood water or sewage should be replaced.
Usually. Underlay holds water and is cheap compared with the carpet, so it's normally replaced rather than dried.
Two to four days with proper equipment for the carpet itself. The floor underneath can take longer, and the carpet shouldn't be relaid until it's dry.
Usually under contents, sometimes under buildings for fitted carpets. Check your policy and keep photos and a sample.
Ring us today, before the underlay starts to smell.