Flood Water Removal in Hull

Before we pump

• Is it still rising? If water outside is higher than inside, pumping just pulls more in. Wait until levels outside have dropped.
• Is the power safe? Electrics in flooded rooms must be isolated before anyone stands in the water.
• What's in it? In Hull, flood water usually comes through the combined sewers, so it's handled and disposed of as contaminated.

How the water comes out

1. Submersible pumps for deep standing water.
2. Extraction units for the last few centimetres and for wet carpets.
3. Floor voids pumped out after lifting a few boards, because water pools under suspended floors where you can't see it.
4. Everything photographed as we go, for the insurance claim.

Then the real work starts

Removing standing water is the quick part. Walls, floors and screeds keep hold of a lot more, and that has to be dried with dehumidifiers and air movers over the following weeks. In June 2007 many Hull homes took in only a few centimetres, yet still needed full drying and repairs. See flood restoration for the whole process.

If you're waiting for us

Stay out of the water if you can, especially near sockets. Move what you can upstairs. Photograph the water level in each room, and mark the tide line on the wall with a pencil once it drops. Ring Floodline on 0345 988 1188 for warnings, and Yorkshire Water on 0345 1 24 24 24 if the water is coming up through drains. Our first-hour checklist has the rest.

Our water damage cost guide sets out what pumping out, stripping out and drying usually cost, and how flood and escape of water claims differ.