Hull & East Yorkshire
Roof water rarely comes through where it gets in. It runs along joists and down walls before a stain appears, so the drying has to follow the water, not the drip.
We deal with the water damage inside. The roof itself needs a roofer, and it should be made watertight, even temporarily, before drying starts. Drying a ceiling while rain is still coming in wastes days.
Many pre-war Hull houses still have lath and plaster ceilings. They are heavier than plasterboard and can come down in large pieces once the plaster loses its key. If a lath and plaster ceiling is bulging or cracked after a leak, keep people out of the room until it's been looked at.
Insurers treat roof leaks carefully. Damage from a storm is usually covered. Water getting in because a roof was worn out is usually treated as maintenance and excluded, though the damage the water caused inside may still be covered depending on the policy. Photos of the roof and the date of the weather help. See storm damage for how the Financial Ombudsman looks at storm claims.
To see what a leak like this usually costs to put right, and what you'd pay after your excess, use our water damage cost estimator.
Mould starts growing within 24 to 48 hours of a leak. The sooner drying starts, the less damage and the lower the cost.
Call 01482 736003Both, but get the roof made watertight first if you can, even with a tarp. Then we can dry the house without more water coming in.
Keep people and pets out of the room, put a bucket under the lowest point and switch off the lights on that circuit. Don't push it. Ring us and we'll deal with it safely.
Storm damage usually is. Wear and tear on the roof usually isn't, but the internal damage may still be, depending on the policy. Photos and the weather on the day help your claim.
Often yes. Soaked mineral wool slumps and stays damp. We remove what's saturated so the ceiling below can dry, and it can be replaced once the roof is fixed.
Ring us, day or night.